Service Operations Management
бойынша Robert Johnston- Бірінші жарияланған
- 2020
- Баспагерлер
- Pearson Education· Limited
- Пәндер
- Customer services·Service industries·Management
Johnston and Clark is the textbook of choice for teaching service operations management. Its coverage is balanced and its style induces active class discussion.
Кітаптар
Two Moons
Jennifer Johnston
Next Step
Robert Koppel
Officer and a Spy
Robert Harris
Levi Strauss Gets a Bright Idea
Tony Johnston
Vaporetto 13
Robert Girardi
Organic Vegetable Gardening
Robert Milne
Data Structures and Algorithms in Python
Robert Lafore
Data Structures and Algorithms in Python
Robert Lafore
Bonnie Prince Charlie
Robert Harvey
Data Structures and Algorithms in Python
Robert Lafore
Microsoft Sharepoint 2010
Robert Foster
Shift Happens!
Robert Holden
Old City Hall
Robert Rotenberg
Nothing Lasts Forever
Robert Steiner
Biomedical Sciences
Robert Gauvin
Extreme Nation
Robert Yates
Auditing in an Internet of Things Environment
Robert R. Moeller
Haunted Sketchbook
Robert Stava
Revolutionary Temper
Robert Darnton
Parts Work
Charles Johnston
Scaffolds and Falsework
Robert Hertle
Self-Determination in International Law
Robert McCorquodale
Handbuch Industrie 4. 0 und Digitale Transformation
Robert Obermaier
Problem Solving Mindsets
Robert McLean
Lights Out
Robert Anasi
50 Greatest Players in Philadelphia Eagles History
Robert W. Cohen
BTK Inhibitors As Sensitizing Agents in Solid Tumors
Robert Dreicer
Ashgate Research Companion to Transgender Studies
Lynda Johnston
Herzwörtchen - Poetik der Mittelalterlichen Interjektion
Robert Schöller
Bearing the Body of Hector Home
Robert Cooperman
Office Shock
Robert Johansen
Perry Goes... Camping!
Robert J. Hasman
Warriors and Warships
Robert D. Banks
50 Greatest Players in Pittsburgh Steelers History
Robert W. Cohen
Analytical Chemistry
Robert Kellner
Marlow Murder Club 2
Robert Thorogood
Fly Fishing Houston and Southeastern Texas
Robert H. McConnell
Lessons of Loss
Robert Neimeyer
Entrepreneurship Education : A Global View
Robert H. Brockhaus Snr.
Three Roads Back
Robert D. Richardson
50 Greatest Players in Atlanta Braves History
Robert W. Cohen
Compost Science for Gardeners
Robert Pavlis
Environmental Hazards
Robert McCulloch
Classical Philosophers on Literature
Robert Eaglestone
Netting an Industry - How the American Fishing Industry Was Established
Hitz, Charles Robert, Sr.
Once upon a World
Robert Duncan
Virtuous Woman
David Johnston
Reviews in Ecological Economics, Volume 1
Robert Costanza
Modest Petrovich Mussorgsky
Robert Oldani
Australian Literary Criticism
Ross, Robert L.
Maestros and Monsters
Robert Boyers
Graham Greene
Robert Hoskins
Regions and the European Community
Robert Leonardi
Warriors and Warships
Robert D. Banks
The Virtuous Woman
David Johnston
Retirement Devotional
Robert Laura
Ұқсас кітаптар
V-Model of Service Quality
Grafton Whyte
Client psychology
Charles R. Chaffin
Managing Customer Service
Institute of Institute of Leadership & Management
What customers crave
Nicholas J. Webb
Excellence in Managing Worldwide Customer Relationships
Thomas A. Cook
Complaint Management and Channel Choice
Stefan Garding
Stop, Look, and Listen
Chuck Wall
Designing Service Excellence
Brian Hunt
People Love You
Jeb Blount
Gu ke shou quan li lun ji shi zheng yan jiu
Xiaoyun Han
Fierce loyalty
Sarah Robinson
Brand together
Nicholas Ind
The hidden power of your customers
Becky Carroll
Master Data Management in Practice
Dalton Cervo
World of Customer Service
Pattie Gibson
Customer service
Paul R. Timm
Exceptional Service, Exceptional Profit
Leonardo Inghilleri
Managing customers through economic cycles
McKean, John
Customer Experience Management
Bernd H. Schmitt
Chocolates on the Pillow Aren't Enough
Jonathan M. Tisch
Stop, Ask, and Listen
Kelley Robertson
Integrity Service
Ron Willingham
Event driven marketing
Egbert van Bel
Business Success Through Service Excellence
Moira Clark
L'accueil client
Laurent Hermel
Managing High-Tech Services Using a Crm Strategy
Donald F. Blumberg
